FAQs

Ordering a pair of steel toe dress shoes online can be very challenging.  Oxford Steels is dedicated to making this buying experience as painless as possible.  Browse our list of frequently asked questions below to see if we can address your concern. 

 Didn’t find the answer to your question?  Feel free to reach out to us at contactus@oxfordsteels.com

 Question:  I am unsure which size steel toe dress shoe to order?

Answer:  Our shoes run true to size but are a bit on the narrow side.  We recommend all customers with a wide foot order a half size larger than they typically wear in a dress shoe.  Our shoes are genuine leather, they should be a little snug at first. However, the leather will stretch and form to your foot as the shoe breaks in.

 Question:    I received my steel toe dress shoes and they do not fit, what do I do? 

Answer:  Oxford Steels will honor one free exchange if your shoes show no visible damage and have not been worn.  If you feel you would like to try a different pair, simply go to our Return & Exchanges portal.

 Question:  I have a wide foot, will Oxford Steels’ steel toe dress shoes fit me? 

Answer:  We recommend all customers with a wide foot order a half size larger than they typically wear in a dress shoe. As mentioned above, if your dress steel toe shoes don’t fit properly the first time, we will exchange it for free.

Question:  What safety compliance can I expect from your steel toe safety shoe?