Oxford Steels warrants all products to be free of all defects in material and workmanship for up to 6 months from the date of purchase. Within the period of this warranty, Oxford Steels will repair or replace, free of charge; any part proving defective in material or workmanship.
How it works
Go to our Returns & Exchanges portal and enter your order information. Select the return reason "Warranty Request" and you will shortly receive an email with your Request Number. Follow the instructions included in that email and our team will evaluate your request within 2-3 business days.
All expenses related to replacing or repairing a defective product, purchased inside the 48 contiguous states, under this warranty shall be assumed by Oxford Steels. Shipping for products purchased outside the 48 contiguous states shall be assumed by the Customer.
This warranty does NOT apply to damage resulting from misuse, abuse, alterations, or normal wear and tear.